A little less admin. A little more breathing room.
Kathryn Dymitrow, LancashireYour virtual assistant in Lancashire.
A little less on your plate.
I’m Kathryn. I sort and reply to emails, arrange appointments and keep your paperwork in order—so those jobs stop eating into the time you need for your customers.
What would help this week?
- Emails keep interrupting the work you’re paid to do?
- I sort your inbox, reply to customer enquiries and flag the messages that need you. You can get on with your work without checking every notification.
- Still finding time for appointments by swapping messages?
- I coordinate your diary, arrange meetings and send reminders. You get the appointment in the calendar without all the back-and-forth.
Support where the details matter
A background spanning healthcare, security, education and compliance. Practical support for businesses across industries.
More about Kathryn’s workBe honest...
Is “I’ll do it tonight”
becoming a bit of a habit?
The document hiding in a WhatsApp thread. The customer record you still need to update. The paperwork waiting until you’ve finished your “real” work.
I can organise those files, update your records and prepare your documents. Hand over the jobs that follow you home, so finishing work can actually mean finishing work.
Virtual assistant support.
What can come off your plate?
You know that thing you keep putting off? There’s a good chance I can help with it.
Admin & business operations
The day-to-day jobs keep moving.
Documents formatted. Files organised. Records updated. I help keep the work behind your business moving, including project schedules and progress updates.
- Document preparation and formatting
- File organisation and database updates
- Client and supplier liaison
- Project scheduling and progress tracking
Inbox & customer care
Your customers aren’t left waiting.
An inbox you can make sense of, with enquiries answered and important messages brought to your attention.
- Inbox sorting and prioritisation
- Email drafting and replies
- Customer enquiries
- Complaint handling and product information
Diary & scheduling
An appointment without the endless messages.
I coordinate appointments, arrange meetings and put reminders in place, so organising your working week doesn’t become another job in itself.
- Diary and appointment management
- Meeting coordination
- Appointment reminders
- Scheduling communication
Content & research
The useful work that never quite gets a slot.
A report you need to read. A post you keep meaning to write. Practical help getting information together and getting your message out.
- Social media content and management
- Blog and website copy
- Industry and competitor research
- Research summaries and reports
Learner & accreditation administration
You deliver the training. I help with the paperwork.
I support the administration of the learner journey, from sign-up through to accreditation: keeping records in order, learners informed and certification paperwork moving.
- Learner sign-up and onboarding administration
- Learner records and documentation
- Learner communications and updates
- Accreditation and certification administration
Employee onboarding
New starters added. Details in place.
I help with the admin of bringing employees into your business, adding their details to your workforce management system and organising their onboarding records.
- Employee onboarding administration
- Adding employees to workforce management systems
- Updating employee details
- Organising onboarding documentation
Getting to know me
A real person.
In your corner.
I’m Kathryn.
And yes, it’s me you’ll be talking to.
Handing work over can feel like a big step. Especially when it’s your customers, your inbox and your name at the bottom of the email. I understand why you’d want to know who’s on the other end.
I run TrustPoint from Lancashire, helping business owners in the UK and beyond with the admin that fills up their days. My background spans healthcare, security, education and compliance. That experience informs how I work; you don’t need to be in one of those industries to work with me.
Sometimes it’s a full inbox. Sometimes it’s keeping learners informed and getting their documentation in order. Whatever we’re working on, the small details matter. Abid’s review below tells that story better than I could.
Kathryn
TrustPoint is registered with the Information Commissioner’s Office.
ICO ZC159456 · Read the privacy policyIn a client’s words
“She kept learners informed at every stage, managed documentation seamlessly, and ensured a smooth onboarding and certification process.”
Shall we make a start?
First, tell me what’s on your mind.
The inbox, the paperwork, the constant interruptions. Start with the jobs that keep getting in your way.
Work out what to hand over.
We can talk through the tasks, priorities and level of support before you choose a package.
Agree the details together.
What I’ll be doing, what I’ll need from you and how we’ll keep in touch. We’ll make sure we both know where to start.
A little help, or a regular pair of hands
Virtual assistant packages.
How much help would feel helpful?
You don’t need to know how many hours you need yet. Here’s somewhere to start.
Essentials
Make room for a few recurring jobs.
10 hours / month · £35/hour£350 / monthGrowth
Share more of the week-to-week admin.
20 hours / month · £30/hour£600 / monthScale
Bring regular support into your working week.
40 hours / month · £30/hour£1,200 / monthMonthly hours are used within that month. These examples are starting points; the right fit depends on the tasks and time involved.
Just need occasional help? Ad hoc support is £35/hour, with no monthly commitment and a minimum of one hour a month. Bespoke project quotes are also available.
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Browse the blogYou’ve carried the whole to-do list long enough.